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Resolve Windows Crashing Issue After Installing Bitdefender

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Resolve Windows Crashing Issue After Installing Bitdefender

At times when you install Bitdefender on your system, you might face some glitches with your Windows operating system. In the past few months, we’ve got many inquiries from people complaining about system crashes after installing Bitdefender Security. After investing in the matter, we got to know that the issue is currently arriving with Windows 8 OS only. If you are also using Windows 8 and facing the same problem after installing Bitdefender security on your device, then don’t worry because we’ve already got the solution for you. Need to purchase Bitdefender security for your device? Visit our portal now and buy Bitdefender Internet Security with discounted price.

  • To fix windows crashing issue because of Bitdefender Security, first, you need to reboot your computer until you get to Recovery Window.
  • Alternatively, to get your PC in recovery mode, you can also press Shift+F8 buttons simultaneously. Do it several times to open the recovery window on your device.
  • Click on See Advanced Repair Options on the bottom of the windows and then select Troubleshoot option from the next screen.
  • Click on Advanced options and then select Command Prompt.
  • Wait for the system to reboot automatically.
  • Once the reboot is finished, select Windows user and then enter the user password in the given field.
  • At last select Continue to get going with the process.
  • Now you’ll see a black command prompt window on a blue screen where you need to type the following commands.
  • Type C:

cd “C:\ProgramFiles\Bitdefender\Bitderfender2013”

REN vsserv.exe vsserv.ex_

REN updatesrv.exe updatesrv.ex_

cd C:\Windows\system32\drivers

REN avchv.sys avchv.sy_

  • After typing all these commands, select Continue to restart your Windows in Normal Mode.
  • Select the Start menu and then navigate the Bitdefender icon.
  • Select your Bitdefender app and then click on the Uninstall button at the bottom of the screen.
  • Select Remove and wait for the uninstall process to finish.
  • After uninstalling Bitdefender from your desktop, visit the official website of Bitdefender and download your security again.
  • Install the application and then activate your security on your device.

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